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Apprentice Customer Care Assistant - (16-23 years ONLY) job in Ingatestone

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Job Ref:  204625973
Employer:  cv-library.co.uk
Industry:  Construction
Job Type:  Permanent
Country:  United Kingdom
City:  Ingatestone
Post Code:  CM4
Salary:  £190 - £200/week
06/10/2016 03:22
My client is a rapidly growing construction company based in Essex, who are currently seeking a dynamic and driven individual to work and gain experience within their Administration department.


As a Customer Care Assistant, you will be dealing with a variety of administrative duties as well as ad-hoc additional support duties.

This Apprenticeship is suitable for someone who is looking to start a career in Administration but has little or no experience; recent school/college/sixth form leavers looking for a change in their career path. Due to the nature of the Apprenticeship, full training will be provided over the 12 month period of your contract with the opportunity to advance to a full time role within the company.

Job Duties

* Prioritise urgent work orders to be allocated to engineers
* Monitoring engineers on 'Field Aware', filling gaps in work load
* Dealing with incoming calls
* Booking jobs and seeing through to completion
* Updating spreadsheets
* Offering updates to clients
* Supporting other team members
* Reporting to office manager
* Role may include other general administrative duties

If you are persuasive and looking to step into an exciting administrative environment then this is the opportunity

* Computer literate
* Experience with emails and excel
* Good spelling and grammar
* Good attention to detail
* Excellent telephone manner
* Can work in a busy environment
* Team player
* Hardworking
* Time Management

Desirable skills

* Customer focus - ability to build and maintain strong relationships across company functions and teams
* High attention to detail and concern for accuracy
* Ability to work on own initiative whilst seeking appropriate input as required

You will receive the following benefits:

* Gaining work-based experience
* A nationally recognised qualification as well as industry specific training
* Competitive apprentice salary
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