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Helpdesk operator in leeds job in Leeds

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Job Ref:  Helpdesk1409
Employer:  Randstad
Job Type:  Permanent
Country:  United Kingdom
City:  Leeds
Post Code:  LS7
Salary:  £ 8 - £ 9 per hour
08/10/2016 00:21
Part time position - 5:30pm - 11:30pm - South Leeds - Helpdesk Operator £9ph
4 on 4 off / including bank holidays and weekends.
Are you a hardworking, assertive and bright individual? Do you want to work for a top company with hours to fit around your personal life?

Then Randstad CPE have the perfect opportunity for you!

My client, a leading facilities management provider is looking for a Helpdesk Operator to join their team in South Leeds starting at 5:30pm - 11.30pm.


* Logging, distributing and closing down reactive calls
* Providing excellent customer service by managing client expectations and ensuring information is communicated between the team and customers
* Liaising with engineers to ensure jobs are completed in accordance to SLA and KPI's

* Basic education - GCSEs in maths and English
* Good Microsoft skills
* Excellent customer service skills
* Commitment to continuous experience
* Reliable and committed

This is a unique opportunity to gain permanent employment within a worldwide organization, with part time hours and opportunity to progress.

Interviews will be held in the coming weeks, so please contact Sophia on NA if you are interested or alterantivley apply below.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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