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Access Network Technical Support Engineer (Field) job in Reading

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Job Ref:  204635950
Employer:  cv-library.co.uk
Job Type:  Contract
Country:  United Kingdom
County/State:  Berkshire
City:  Reading
Post Code:  RG2
Salary:  £NEG
06/10/2016 03:30
Project implementation and technical supervision to subcontractors or service partners
* Effectively communicate with customers on technical solution, project plan, and project progress, and win customers support and acknowledgement
* Technical support services to the customers independently or jointly with a technical support team
* Internal training and external training to TSE and customer/partner to transfer new product and technology
* Pre-sales support for testing, bidding or holding workshops
* There will be some night shift works for certain migration projects
* Very good knowledge of at least one or more of the following products and solutions: Access Network including GPON,DSLAM, FTTx,D-CMTS
* Basic NMS knowledge to support NMS network build
* Ability to implement and supervise installation, commission and testing independently (including survey and acceptance)
* Strong hardware and software troubleshooting skills
* Have a primary understanding of basic project management methods, Identify and manage technical problems of the product family, make solutions and plans, and promote the problem resolution according to corporate processes
* Have good learning skills to grasp new product, new technologies and new working processes
* Fluency in English
* NRSWA - Monitoring Signing, Lighting and Guarding
* Full UK driving license

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