|Job Ref:||204634672||Employer:||cv-library.co.uk||Job Type:||Permanent||Country:||United Kingdom||City:||Maidenhead||Address:||Post Code:||SL6||Post Date:||10/10/2016 08:53|
Reporting / MI Analyst|
Competitive Salary & Benefits
An exciting opportunity to join Capita's strategic resourcing business as a Reporting and MI Analyst
About the role
As a Reporting/Management Information Analyst, you will work in supporting multiple RPO clients to understand and deliver management information, business intelligence & functional reports. You will need to track performance against various service level agreements using key performance indicators as well as produce meaningful data to support operational management and the ongoing drive for business improvement.
Technically, you'll have advanced Excel skills and ideally have experience of extracting data from Applicant Tracking Systems (ATS) such as Taleo, TalentLink & Peoplefluent to produce tailored management information reports on an ad hoc, weekly and monthly basis. Other business intelligence tools may also be used with training provided.
About Capita | Resourcing
Capita Resourcing is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.
We are a strategic resourcing business. Our teams work across the UK commercial, regulated and government sectors - shaping individually tailored solutions in permanent and contingent workforce recruitment.
We place collaboration at the heart of every relationship, fostering genuine partnerships which develop the maturity and impact of resourcing activity. Our ultimate goal is to align talent acquisition strategies directly with strategic business goals.
What you will do:
Directly work with the business to understand their data / business intelligence / reporting /MI requirements
Support MI/BI activity across a range of activity; generating reports and information whilst adhering to defined templates & deadlines and ensuring compliance with information security protocols
Provide data analysis and interpretation, insight and support (i.e. "...what does it mean?"), including contributing to the support & development of appropriate SLAs and KPIs.
At all times strive to maximise the utilisation of all ATS systems in order to automate & standardise MI/BI processes
Assist with reviewing and documenting MI/BI processes undertaken, make recommendations for their development and advise on the availability of current reports that may satisfy business needs
Analyse and prioritise reporting requirements, estimating time to deliver required solution and communicate to the require parties
Ensure quality of data provided, lead UAT and ensure the processes for new reports run correctly
Ensure the business receive the required MI/BI in a timely and effective manner in line with Capita standard reporting cycles and that ad hoc reporting request are met positively
Provision of MI/BI for new application implementation projects and contribute to ongoing business planning
Provide advice & system training to users on reporting as directed to improve user interface and experience
Prepare and maintain appropriate documentation relating to MI production processes
Your experience will include:
* Willing to use multiple MI/BI technologies and a background in Recruitment is highly desirable
* Knowledge and familiarity of recruitment workflow and core functionality of ATS (e.g. ideally Peoplefluent, Taleo Recruit, TalentLink)
* Experience in the use of reporting tools delivered with ATS (e.g. BOXI, Oracle Business Intelligence, TalentLink's own)
* Advanced Excel (Pivot Tables, Power View, Charts, Lookups, Macros & VBA) & PowerPoint
* Requirements gathering
* Data Analysis
* Proven experience of communicating effectively with clients to identify their needs and evaluate alternative business solutions with project management and ability to increase customer satisfaction and deepen client relationships.
* Excellent communication skills to work with both technical colleagues and the wider business
What's in it for you?
At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.
What we hope you will do next
Help us find out more about you by completing our short application process - click apply now.
Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us