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Junior Support Engineer / 1st Line (Apprenticeship) job in Cambridge

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Job Ref:  203979888
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Cambridgeshire
City:  Cambridge
Post Code:  CB1
Salary:  £12500 - £14000/annum Various
06/10/2016 03:49
Junior Support Engineer / 1st Line (Apprenticeship)

We are recruiting an IT Associate Engineer to join our clients vibrant and growing IT technical department. This role will be part of an apprenticeship scheme which includes a broad, cross functional IT training programme and Personal Development Plan (PDP). Structured career development will help you progress within the organisation, beyond the end of your apprenticeship, where we actively encourage external certification and further qualifications. My client is also offering funded foundation degrees and other qualification - including paid study leave whilst working.

Within this new role you shall be involved IT activities from 1st Line Support, monitoring alarms, alerts and system performance to ensure service levels are maintained and exceeded, taking remedial action to address issues in accordance with the prescribed processes. You shall be trained in how to execute event and analyses reports for various stakeholders and also how to make recommendations on how to improve system monitoring, performance, processes and procedures and be given the opportunity to work with SQL and operational tools.

It is essential applicants have a proven interest or commercial experience within IT and be keen to learn on the job as well as study in your own time. Within this role you will be working as part of a shift 24/7 environment which is rotated regularly.

Apply now for full details of this new exciting role from one of our IT Specialist Recruitment Team
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