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Technical Support Job job in Brierley Hill

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Job Ref:  204642903
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Brierley Hill
Post Code:  DY5
10/10/2016 16:34
We require a software support person to take Calls and help out with our 
PhotoBooth Technical Support throughout the week.

Technical Support Calls:
-Taking Support Calls throughout the Week during Working Hours.

-Taking 24/7 Support calls on a week on, week off basis outside of work hours (with provided Mobile and iPad) on and off site.

-Full Training on support is provided.

System Setups:

-Setting Up Systems ready for Dispatch (Installing software, getting hardware all together and configured)

-Taking and Arranging Support Bookings and Upgrading software on there systems (by remote access) from pre arranged Support Times.
-Support systems are Mac and/or PC Based.

An IT background is necessary and a familiarity with Microsoft Windows and Apple OS X is also useful.

-A polite and calm nature is also required
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