|Job Ref:||204642903||Employer:||cv-library.co.uk||Job Type:||Permanent||Country:||United Kingdom||City:||Brierley Hill||Address:||Post Code:||DY5||Post Date:||10/10/2016 16:34|
We require a software support person to take Calls and help out with our
PhotoBooth Technical Support throughout the week. |
Technical Support Calls: -Taking Support Calls throughout the Week during Working Hours.
-Taking 24/7 Support calls on a week on, week off basis outside of work hours (with provided Mobile and iPad) on and off site.
-Full Training on support is provided.
-Setting Up Systems ready for Dispatch (Installing software, getting hardware all together and configured)
-Taking and Arranging Support Bookings and Upgrading software on there systems (by remote access) from pre arranged Support Times. -Support systems are Mac and/or PC Based. An IT background is necessary and a familiarity with Microsoft Windows and Apple OS X is also useful.
-A polite and calm nature is also required