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IT Support Manager job in Ruthin

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Job Ref:  204644616
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Ruthin
Post Code:  LL15
Salary:  £25000 - £30000/annum
07/10/2016 04:14
Are you an IT Support Engineer keen to move into a mentoring, coaching or managerial role? If you like to be part of a friendly, well-established and growing company, this is an opportunity not to be missed.

Established since 1996, our client provides a range of professional IT services, with the core business supporting Microsoft Servers and various flavours of SBS Servers and their related networks. The business has significantly invested in their office facilities and technology, providing a modern comfortable working environment.

Your responsibilities and duties will include;
- Managing, supporting and mentoring a team of 5 engineers
- Identify training needs and career development across the team
- Assist in effective implementation of new ideas
- Development and enforcement of standard IT policies and procedures

To be considered for the role of IT Support Manager you will have the following experience/qualifications, skills, knowledge, and attributes;
- 3-5 years as a Support Engineer
- Excellent problem-solving and mentoring skills
- Strong communication skills, including the ability to explain problems and solutions clearly to technical and non-technical users

Knowledge of the following would be advantageous but not essential;
- Experience of managing a team
- Microsoft Office/Office 365
- Web Design/Coding Experience
- Databases: MS-SQL/MySQL
- Dell or equivalent server hardware technologies
- Microsoft Windows Server (up to and including 2012 and flavours of SBS)
- Server Virtualisation (Hyper-V / VMware / XenServer)
- Microsoft Exchange (up to and including Exchange 2013)
- IT security
- LAN/WAN and Internet Connectivity
- Disaster Recovery Solutions

If you have a strong work ethic and keen to excel, then this is an opportunity not to be missed
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