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IT Support Engineer job in Hendon

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Job Ref:  204648329
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  London
City:  Hendon
Post Code:  SR2
Salary:  £18000 - £22000/annum
10/10/2016 16:55
IT Support Engineer - Benefits
- Flexible shifts between the hours of 8am and 6pm
- Car parking available

IT Support Engineer - The Company:
We are recruiting for an experienced IT professional to join this fast growing consultancy based in Hendon. You will be providing IT assistance internally and externally, both on-site and remotely.

IT Support Engineer - The Role:
- Answering client calls , 1st and 2nd line help desk support
- Managing client backups
- Diagnosing and resolving technical issues
- Getting involved in small to medium-sized IT projects (Office moves, Microsoft Office 365 email system migration, server migration)
- Setting up/configuring new workstations, desktops, laptops
- Installing authorised software on desktops and laptops
- Ensuring security and upgrades are applied to desktops and laptops, and that these are kept up to date
- Antivirus installation on various workstations
- Client site visits
- Providing support for PCs and all related hardware, plus peripheral equipment
- Providing support for all mobile devices
- Ensuring that a high level of customer service and support is provided to all internal and external customers

IT Support Engineer - The Candidate:
You will have recent experience working on a support desk, handling external client technical issues, you'll have excellent communication skills both written and verbal with the drive to provide the best customer service. You will also be polite, knowledgeable and personable, ideally a car driver/owner and will ideally have knowledge of Logmein and Autotask
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