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Technical Business Analyst (Point of Sale) job in Aylesford

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Job Ref:  204646525
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Kent
City:  Aylesford
Post Code:  ME20
Salary:  £35000 - £40000/annum plus company car
08/10/2016 04:08
As part of our continuing growth and expansion, DS Smith has an exciting opportunity for a Technical Business Analyst to join us. Working closely with the Head of POS IT, the successful candidate will be an integral part of the POS Technical IT team located in Aylesford. The main purpose of the role is to deliver business value by supporting and managing service delivery of 2 key software platforms, OPUS and MIS, internally & externally. The successful candidate will support an end to end service focused on POS -managing the roll out, process mapping and implementing the technology.

The role:
• Attend client (external/internal) meetings to analyse and document business processes or systems
• Assess processes for its integration with our MIS/OPUS software
• Act as a bridge between the business problems and the MIS/OPUS software
• Conduct business process analysis and prepares workflow maps, functional and non-functional documents for key stakeholders and service delivery team
• Act as a Client contact for existing OPUS/MIS customer installations
• Facilitation of workshops and training sessions
• Interpreting user requirements
• Service delivery project management, planning and execution
• Managing commercial aspects of client charges (quotes/invoicing/time management)
The Candidate:


• Client facing Project Management/ Business Analyst experience within a client facing, software vendor client role
• Previous experience of managing all aspects of Service delivery
• Change management experience (Stake holder analysis/engagement/continual service improvement)
• Proficiency in Microsoft Office (Project, Word, Excel, Powerpoint)
• Strong communication skills
• Previously translated change requests into functional and non-functional FRD's
• Full UK Driving License


• Prince2 Practitioner accreditation
• Experience of working within pre-press and print industry
• Previously worked within an AGILE environment
• Working knowledge of ITIL

About DS Smith...
DS Smith is a leading supplier of recycled packaging, both within the UK market and throughout Europe. A FTSE 250 listed business with a turnover in excess of £3.6 billion. The organisation employs over 22,000 people worldwide & is continuing to grow both organically & through acquisition.

Salary: £35,000-£45,000 plus company car

Location: Aylesford, Kent
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