|Job Ref:||204649870||Employer:||cv-library.co.uk||Job Type:||Permanent||Country:||United Kingdom||City:||Fareham||Address:||Post Code:||PO14||Salary:||£30000 - £32000/annum Benefits||Post Date:||08/10/2016 04:09|
Application Support 3rd line - Fareham, Hampshire - £30,000-£32,000 per annum + benefits|
An experienced 3rd Line Application Support specialist is required to join a global retail organisation based in Hampshire.
The role of the 3rd Line Application Support will involve providing third line support for retail applications, mobility solutions (iOS/Android/Blackberry devices and apps), networks and infrastructure.
The ideal candidate must be a problem solver and have a 'can do' attitude with a real passion for retail.
Required experience and skills
* EPOS / Retail Systems
* Detailed understanding of IT infrastructure and networks
* Experience in MS SQL database query/analysis
* Exposure to enterprise level mobility solutions, using Mobile device Management tools for iOS, Android or Blackberry.
* Exposure within a retail service desk or retail focused organisation, having directly worked with EPOS technologies
* Service management principles and associated processes, including Problem and Incident Management
* Good problem analysis using recognised strategies
* Good awareness of Security and Development best practices (PCI:DSS)
* Must have excellent written and verbal communication skills
* ITIL V3
* Great EPOS support knowledge
* Experience in a retail support environment
Salary is £30,000-£32,000 per annum, plus benefits
To apply for this 3rd Line Application Support role please forward your CV