|Job Ref:||204650500||Employer:||cv-library.co.uk||Industry:||Construction||Job Type:||Permanent||Country:||United Kingdom||City:||Lewisham||Address:||Post Code:||SE13||Salary:||£58000/annum||Post Date:||09/10/2016 03:04|
My client, a housing association based in South East London is looking for a Contracts Manager for their Responsive Repairs team.|
This is a full time, permanent position and the successful candidate will be responsible for developing, monitoring and reviewing the Regional Technical Surveying function, requiring direct management of a surveying team manager and surveyors meeting the surveying function.
This role offers an extremely competitive salary along with a multitude of benefits and allowances.
Other responsibilities will include;
You will improve the delivery of excellent customer focus / joint team working across internal teams that connect with the Responsive Repairs &Empty Homes contract in conjunction with the Responsive Repairs Operations Manager.
You will regularly monitor and review service delivery and performance against validated data to ensure the service meets the required levels, taking appropriate action where necessary in line with contractual obligations.
You will manage and overview of monthly budgetary controls to ensure commercial viability is maintained. Support the Responsive Repairs Operation Manager to develop the response repairs service in line with best practice and value for money principles.
You will Prepare and provide accurate and timely written and verbal communication, adapting styles of communications to different audiences.
You will need to be self-motivated and able to inspire and motivate others. Negotiation skills are key with an ability to communicate on all levels is paramount.
You will have a keen eye for performance and experience of managing people must be demonstrable.
You will be able to maintain and enhance relationships with (internal/external) customers relating to day to day operations with excellent customer service, understanding and anticipating the needs of customers
You will be proficient in work, excel and outlook and have good report writing skills
You will be able to analyse data and report accordingly.
If this sounds of interest please email your CV or call Jamal at Service Care Construction on (Apply online only)