Search Jobs

Hold CTRL to choose multiple sectors (up to 3)


Hold CTRL to choose multiple sectors (up to 3)

Customer Care Manager job in Manchester

  • Show me jobs like this one
  • More jobs from this recruiter
  • Email this job to a friend
  • Print this job
Job Ref:  204651750
Employer:  cv-library.co.uk
Industry:  Construction
Job Type:  Permanent
Country:  United Kingdom
City:  Manchester
Post Code:  M13
Salary:  £45000 - £55000/annum Car/Car Allowance + Pension + Health
09/10/2016 03:03
Position: Regional Customer Care Manager (Construction)

Salary: £45,000 - £55,000 + Car / Car allowance + Pension + Health

Region: North West

Industry: Construction/Build

My client is seeking a Regional Customer Care Manager. The organisation is a Tier 1, Blue chip main building contractor who has a reputation in delivering high quality schemes ranging from £5M to £100M in value.

This position is office based with regular site visits, managing the defect liability period. This company offers an impressive salary and benefits package and has a strong forward order book; the business is well respected and has proven sustainable success.

The ideal candidate will come from a Trades background, someone who has had a career running construction projects and understands the built environment but is now working in a customer care role.

General Duties

* Attend Client / stakeholder defect meetings
* Understand the client's business and the impact that problems are inflicting.
* Be the face of the business post-handover
* Produce monthly defect lists
* Undertake root cause analysis and report back to the business
* Review procedures and implement changes as required.
* Manage labour to fulfil operation requirements on your projects
* Generate and maintain highly motivated team
* Generate plans / programmes for communication and management
* Provide feedback into the business on issues that have incurred.
* Develop and maintain relationships with key internal managers.

If this sounds like you and you'd like to find out more or be considered for this role, then please contact ...

Tom Bill at PSR Solutions on (Apply online only) or email
Copyright © Rengineeringjobs.com Job Board 2011  | Powered by JobMount Job Board Software