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Mobile Device Analyst job in

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Job Ref:  2016-177594
Employer:  Keane Group
Country:  United States
County/State:  Texas
24/10/2016 21:02
Overview: At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

A group company within NTT DATA currently seeks a Mobile Device Analyst to join our team in Austin, Texas. Candidates local to Austin, TX are preferred.

Position Functions or Responsibilities: The individual will be responsible for:
  • Supporting Mobile Infrastructure and Applications (iOS and Android)
  • Evaluating new mobile devices to verify compatibility with in house applications
  • Provision and setup of all new devices
  • Troubleshoot one on one with "C" level executives
  • Create documentation for other helpdesk members to support devices
  • Create documentation for Applications for users
  • Provide training to end users and other technicians in using mobile devices
  • Work with a creative team to advise on possible applications and solutions for the mobile devices
  • Provide MAC support
  • Support Bluetooth iOS devices
  • Maintain iPad inventory
  • Create video demos for iPad users
  • Testing new platforms to work on iOS devices (MAC, VPN, AirPrint)

Basic Qualifications: Minimum of 3 years work experience with Mobile device helpdesk support

Preferred skills:
  • Strong experience with Apple products
  • Knowledge of MDM solutions ( mobile iron, Airwatch, etc.)

This is an hourly or full-time salaried position with a group company within NTT DATA. Please note, 1099 or corp-2-corp contractors will NOT be considered. This position is only available to those interested in direct staff employment opportunities. We offer a full comprehensive benefits package that starts from your first day of employment.

NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions.

Visit NA to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

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