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IT Support Manager, London City job in London City

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Job Ref:  204658898
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  London City
Salary:  £40000 - £45000/annum £40-£45,000+Benefits
10/10/2016 18:38
IT Support Manager - London City - £40-£45,000+Benefits

Award winning Digital company based in London are currently looking to hire their next super star into the role of IT Support Manager. Our client combines technical innovation and big data to offer their clients a very unique product which is currently used by many of the worlds premium retailers.

The Role:

- Ensure in-house IT systems and services remain operationally stable and efficient at all times

- Manage a small IT Support team tasked with providing that provide support to internal users, whilst monitoring, supporting, and optimising all IT systems and services.

- As IT Support Manager you will ensure that end user satisfaction levels remain high

- Ensure best practice is in place and relevant KPI`s are achieved

- Manage an efficient service desk

- Maintain quality standards and retain current/future accreditations

- Manage and contribute new ideas to system upgrades

- Manage 3rd parties and vendors

Skills Required:

- 3+ year`s IT support and line management experience

- Office 365 suite

- Wireless technologies

- Network Security

- Atlassian Jira, Confluence, Bitbucket, Service Desk

- Windows and Mac clients (optionally some Linux)

- General laptop and MacBook hardware

Desirable but not essential:

- Windows (2012) and Linux Server

- Cisco switches + Firewalls

An excellent role on offer with a company that has experienced incredible growth in the last 3 years. For further information please apply now and a member of the team will be in touch to discuss the full job specification in further detail
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