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IT Support Engineer job in Norfolk

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Job Ref:  204658664
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Norfolk
City:  Norfolk
Post Code:  NR17
Salary:  £18000 - £20000/annum
10/10/2016 18:38
IT Support Analyst
18 - 20K

My client in Norwich is looking for a 1st Line Support Engineer to join their energetic & growing team. The successful applicant will be responsible for dealing with 1st/2nd line support queries to a high standard and to final resolution.

My client is looking for someone with top quality Customer Services skills and a positive attitude. You will be expected to deliver a professional service using your knowledge and expertise, prioritise major incidents and to answer and solve requests quickly and efficiently.

My customer has excellent staff retention with an attractive benefits package. This role will give any individual an opportunity to learn about Software related queries and interesting industry knowledge.

Key Skills Required:

Excellent Customer Service experience
Strong Microsoft Office knowledge
Problem solver
Self-driven and motivated
Excellent communicator and interpersonal skills

My client is looking to interview ASAP and the hope of starting someone soon after. Please apply with your most recent CV for consideration.

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