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Cisco Voice Network Engineer job in Milton Keynes

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Job Ref:  204657778
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Buckinghamshire
City:  Milton Keynes
Post Code:  MK9
Salary:  £35000 - £45000/annum Bonus + Benefits
10/10/2016 18:38
Cisco Voice Network Engineer - £45,000 - Milton Keynes

You will provide support and technical expertise across the entire Network & Voice platform as well as being an escalation point for the Service and Development teams.

Day to Day Role

* Support network and Voice incident and change activities
* Troubleshoot and isolate network & voice incidents.
* Implement effective call routing and IVR routing as defined by Business change
* Maintain and develop current call routing \ IVR configuration
* Proactively manage network components in order to prevent incidents.
* Utilize all Network Monitoring and Management tools in an efficient and timely manner.
* Support changes to the production network while following all required change procedures.

Essential Requirements

The candidate would be Cisco certified and have experience supporting Cisco routing & Switching and Cisco Voice including Cisco Call Manager & Cisco unified communications manager.

* Cisco Certification - CCNA Routing and Switches
* Cisco Certification - CCNA Voice
* Excellent troubleshooting and problem solving skills
* Key understanding of ITIL framework.

Desirable Requirements

* Cisco Certification: CCNP R&S \ Voice
* Experience working with Solarwinds
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