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Application Support Technician / SQL - St Helen's - £34k job in St. Helens

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Job Ref:  204659723
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Merseyside
City:  St. Helens
Post Code:  WA9
Salary:  £30000 - £34000/annum bens
10/10/2016 18:39
Application Support Technician / SQL - St Helen's - £34k

Support / Windows / SQL Server / Aareon / QL

My client is looking to recruit an Application Support Technician to join their technical team to provide 1st - 3rd line support on the company's bespoke software. Ideally they are looking for someone to have come from a Housing Association background or who has experience with Aareon / QL software.

Key Skills

* 2 years commercial experience providing application support in a helpdesk environment
* Good knowledge of MS SQL
* Housing Association background or experience with Aareon / QL
* Excellent customer service skills able to interact confidently with technical and non technical users

They are looking to find an Applications Support Analyst who is a bright, educated IT professional who can demonstrate strong problem solving and investigative skills able to handle issues from original contact to final resolution, as well as a strong commitment to customer service. You must be able to demonstrate a real professionalism in your ability to interpret customer needs, gather sufficient information and provide solutions to customer requests.

Training will be provided on the company software however a good knowledge of Microsoft SQL Server is required. The role is office based however there will be opportunities to visit client sites so a driving license and own transport is a must.

The role offers a vibrant and social workplace, operating in a dynamic and fast-paced sector. For an ambitious, confident, self-motivated and committed team player this is an excellent opportunity to make a real difference to this already high-achieving organisation.

This role is active now, interviews are planned for the week ahead and a prompt turnaround is expected
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