|Job Ref:||204659723||Employer:||cv-library.co.uk||Job Type:||Permanent||Country:||United Kingdom||County/State:||Merseyside||City:||St. Helens||Address:||Post Code:||WA9||Salary:||£30000 - £34000/annum bens||Post Date:||10/10/2016 18:39|
Application Support Technician / SQL - St Helen's - £34k |
Support / Windows / SQL Server / Aareon / QL
My client is looking to recruit an Application Support Technician to join their technical team to provide 1st - 3rd line support on the company's bespoke software. Ideally they are looking for someone to have come from a Housing Association background or who has experience with Aareon / QL software.
* 2 years commercial experience providing application support in a helpdesk environment
* Good knowledge of MS SQL
* Housing Association background or experience with Aareon / QL
* Excellent customer service skills able to interact confidently with technical and non technical users
They are looking to find an Applications Support Analyst who is a bright, educated IT professional who can demonstrate strong problem solving and investigative skills able to handle issues from original contact to final resolution, as well as a strong commitment to customer service. You must be able to demonstrate a real professionalism in your ability to interpret customer needs, gather sufficient information and provide solutions to customer requests.
Training will be provided on the company software however a good knowledge of Microsoft SQL Server is required. The role is office based however there will be opportunities to visit client sites so a driving license and own transport is a must.
The role offers a vibrant and social workplace, operating in a dynamic and fast-paced sector. For an ambitious, confident, self-motivated and committed team player this is an excellent opportunity to make a real difference to this already high-achieving organisation.
This role is active now, interviews are planned for the week ahead and a prompt turnaround is expected