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IT Helpdesk Administrator job in Wrenthorpe

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Job Ref:  204654403
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Wrenthorpe
Post Code:  WF2
Salary:  £18000 - £20000/annum
10/10/2016 18:40
BlackLight Software are looking for a Helpdesk Administrator to join our Helpdesk team. As the lead member of the Helpdesk team you will be responsible for management and oversight of Blacklight Software's Helpdesk. You will work directly with our clients to provide 1st line and email support. You will also work closely with our Product Development Team to prioritise cases, diagnose faults, and help deliver fixes to a variety of existing software systems. In addition you will produce and distribute internal and external Helpdesk reports.

• Experience of managing priorities.
• Excellent communication skills.
• Proven organisational skills.
• Can focus on more than one task at a time.
• Positive attitude.

Feel free to call for a confidential chat!

Please only apply if you have experience!

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