|Job Ref:||204657538||Employer:||cv-library.co.uk||Industry:||Civil and Structural||Job Type:||Permanent||Country:||United Kingdom||City:||Iver||Address:||Post Code:||SL0||Salary:||£23545/annum||Post Date:||10/10/2016 18:41|
Our client, who are the UK leaders in the supply of relocatable accommodation are looking for a Regional Service Engineer to join their busy team in the Heathrow area. |
PURPOSE OF THE ROLE
To support the Support Services Division. Delivering Customer Service Excellence through a centralised administration function and a team remote Field Service Engineers.
Working as part of the field team to provide a dedicated service of asset repair and maintenance together with installation and dismantle of site cabins.
Overall responsibility for ensuring that a high proportion of Regional self powered hire equipment is available for hire and is certified safe to use at all times
Carrying out comprehensive safety/maintenance checks of all self powered hire equipment before dispatch/when returned and completing and including all necessary documentation including test certificates and safety instructions
Visiting customer sites, when required, to repair faulty self powered hire equipment and/or carrying out safety/operational demonstrations
Installation and dismantle of hire units and associated equipment
Quick and accurate diagnosis of fault / breakdown
Asking relevant questions to determine the precise fault / issue to complete the job first time.
Liaising with customers / manager / peers / contractors to ensure site work is completed timely and efficiently
Effective repair of hire units and its equipment which may require multi-trade skills capability - including engine repair
Completing PDA / paperwork thoroughly and accurately
Comply with and embrace our clients Health and Safety culture and policies
Understand and comply with all relevant Company rules, agreements, policies, procedures and with all relevant legislative requirements and codes of practice.
Act in a professional manner, ensure good working relationships are maintained and promote a good image of the Company at all times.
Be aware that the Company operates a Quality Assurance system BS EN ISO 9001 and adhere to the respective procedures.
JOB EXPERIENCE AND SKILL REQUIREMENTS
Technically trained on generator/diesel or gas engines
Technical understanding of self powered hire equipment
Good health and safety awareness, preferably with some kind of H&S qualification along with a CSCS card. Manual handling and working at height training is also preferable though training can be given
basic/intermediate general construction/maintenance skills
Appreciate LEAN practices within the workplace and embrace change
High level of drive, energy and initiative; entrepreneurial, proactive, focused, tenacious and committed, with high standards and achievement orientation
Desire to lead, influence and coach others
Good team player
Strong work ethic; self starter; results orientated
Good ability to plan and anticipate
Ability to work in an operational/functional matrix organisation
Methodical and organised, and work to high quality standards both as part of a team, and when working individually
Good communication and relationship building skills
Full driving license as travelling long distances is required.
May need to stay overnight occasionally
May be required to participate in an out of hours service rota
Flexibility in working hours is required as may need to start earlier and finish later than normal on occasions.
Has proven experience and ability to work effectively with internal and/or external customers