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Account/Contracts Manager job in Glasgow

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Job Ref:  204654127
Employer:  cv-library.co.uk
Industry:  Civil and Structural
Job Type:  Permanent
Country:  United Kingdom
City:  Glasgow
Post Code:  G3
Salary:  £33000 - £38000/annum Car allowance, pension, healthcare
10/10/2016 18:43
Our client who are a well-established and successful HVAC and M&E provider to the built environment are currently in the market for an Account/Contracts Manager to support their Scottish operation in the delivery of a number of service and maintenance contracts on a full time permanent basis.

Job purpose:

You will be heavily involved in the provision of Estimation, Quality Assurance, and Client liaison to ensure the best commercial outcome of any project in which you are involved. Representing the company in a professional manner and provide customer satisfaction and assisting with all technical aspects of our client's Service and Maintenance department.

Key responsibilities:
•You will be involved in the design and estimation of all forms of commercial and light industrial HVAC including Heating, Ventilation, Air Conditioning, Plumbing and Mechanical systems
•Manage the operational staff under their control ensuring that appropriate resources are provided at all times
•Liaison and co-ordination of professionals, sub-contractors, employees and suppliers
•Continual liaison with client base over day to day site issues
•Ensuring overall Client satisfaction
•Carry out site visits to ensure quality of installations
•Cost Control and Profitability
•Quality Implementation
•Contract Handovers
•Securing ongoing service and maintenance contracts
•Ensuring overall Client satisfaction
•Ensure adherence and implementation of Health and Safety procedures and policies

Essential requirements:
•Served a recognised apprenticeship ideally within the Commercial Gas, M&E and/or HVAC setting
•A minimum of 2 years' experience of the above requirements
•Good problem solving skills
•Able to demonstrate a strong focus on customer care with excellent communication skills.
•Full UK Drivers Licence

This role will also involve developing existing client bases, bringing in new work streams and selling the business as a whole.

This role is very client facing so strong people skills are essential. You will come up against various challenges whilst working in the role so the ability to think on your feet and provide an excellent customer service will be expected.

This is a full time permanent opportunity to join a well-established and successful HVAC and M&E provider to join their growing team, with year on year growth my client offers continuous company/product training as well as career advancement as well as the legally required training to ensure you are always up to scratch with the latest practices.

Please send your CV, click on apply now or call number provided to discuss the role
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