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1st/2nd Line Support Technician job in

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Job Ref:  SUPER97
Employer:  Adecco
Job Type:  Permanent
Country:  United Kingdom
Salary:  £23,000 - 27,000
20/09/2016 15:13
Central London

*To provide 1st and 2nd line support and guidance to the UK user base on IT support issues.
*To assist the IT Infrastructure Team in securing and maintaining the IT infrastructure systems required by the business.
*To share appropriate technical knowledge with users and to provide basic training on systems and applications as required.
*To maintain relationships with third-party suppliers and maintainers.
*To support the departmental manager in achieving the departmental objectives.

As this is an internal service role the ideal candidate will be confident and socially adept and have previously worked in a similar position. The successful candidate will be a good team player and communicator and will have experience of day-to-day support of at least 100 users, both local and remote.

You will have professional experience within the following areas:-
*Windows 7 Administration
*Microsoft Office 2010
*Active Directory
*MS Exchange
*Printer Support & Configuration
*Desktop/ Laptop computer hardware configuration and installation
*Basic Networking experience
*Data backup technologies
*IT Security Practices and Concepts

*Excellent personal and inter-personal skills
*Strong communication skills
*Strong problem solving and troubleshooting abilities
*Availability and commitment to the role
*Ability to follow methods and procedures
*Well-organised, able to prioritise and multi-task and also have the ability to work unsupervised

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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