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Software Support Analyst - Cambridge - to £28K job in Cambridge

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Job Ref:  204665081
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Cambridge
Post Code:  CB1
Salary:  £25000 - £30000/annum Excellent benefits
11/10/2016 08:55
Software Support Analyst - Cambridge - to £28K - 1st line, MS Office packages, Windows, SQL

Technical Environment - SQL, Oracle, Windows, Outlook, Word, Excel, Systems Analysis, Support environment, some scripting (VBScript)

This is a great opportunity for a Software Support Analyst to join my client's team in Cambridge. The company develops and supports systems utilised by the transport and logistics industry. They have directly requested our assistance in recruiting for the Software Support Analyst vacancy.

As the Software Support Analyst, you will be joining a small team who are responsible for the support, deployment and development of their bespoke transport and logistics system.

Main responsibilities
* Prioritise customer calls and log, track and respond.
* Fully maintain systems to manage support calls.
* Provide and efficient and effective support service.

Key Skills and knowledge
* Full understanding knowledge of Microsoft Office packages (especially Excel)
* SQL and Oracle knowledge
* Knowledge of scripting languages (VBScript preferred) advantageous

This role would suit candidates that have held the following or similar job titles: Software Support Analyst, Software Support, Support Specialist, Systems Support Analyst, Support Analyst, Systems Analyst, Desktop Support, Systems Support, 1st Line Support, Helpdesk support.

We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy
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