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Technical Support job in Stourbridge

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Job Ref:  204664752
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Stourbridge
Post Code:  DY9
Salary:  £16000 - £18000/annum excellent benefits
11/10/2016 08:55
A Technical Engineer is required to join a bespoke software house based near Stourbridge

TITLE: Technical Engineer / 1st Line Support

EXPERIENCE REQUIRED: 1st Line Support / Data Management


LOCATION: Stourbridge, commutable from Birmingham, Worcester, Redditch, Wolverhampton and Solihull

We are looking for a Technical Engineer to work for a successful Software House based in Stourbridge. The ideal engineer be providing 1st line support to clients so therefore should have excellent communication skills, can communicate in a clear and concise manner. The right Technical Engineer should have great analytical skills and be able to investigate issues in a thorough manner through to resolution, and know when to escalate the issues and problems where required.

The company offer dealer based solutions to the automotive industry. The team of 30 are made up of developers, project managers and sales and support staff, and the benefits included are a car allowance, company phone, pension, death in service, one day off per month for personal development and health care.

Must Have Skills

* 12 months experience within 1st Line Support
* Technical knowledge, preferably from a Computer Science or related degree.
* Great telephone manner
* Great analytical skills
* Excellent Written and Verbal Communication Skills
* High Attention to Detail

Exciting opportunity to join a growing software house, 25 days holiday, bank holidays and Christmas Shut Down, and pension.

If you are interested in applying for this role please send your CV through the link to Alice Patterson or Emma Green now, or call us on (Apply online only) for a confidential chat.

This Advert is posted by CV Bay Ltd a UK based IT Recruitment Consultancy, on behalf of one of our client's. All of our Job Adverts are for live Jobs that we are pro-actively recruiting for.

If this particular Vacancy isn't of interest to you, but you are looking for work in a similar field, please get in touch, as we have new vacancies registered on a daily basis
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