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IT Desktop Support Engineer job in nn13

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Job Ref:  204662703
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  nn13
Salary:  £20000 - £21000/annum £21,000
11/10/2016 08:57
Overview -
My client are a multi-site IT Managed Service Provider who's success has led to the continued expansion of the organisation.
They are currently looking for an IT Desktop Support Engineer to be based on one of their client sites. This is a permanent position working on client site in Brackley with normal working hours (9.00am - 5.30pm)
As a member of the Support Services team, you will play a key role in the delivery of high quality technical support for the business and the customer, whilst delivering exceptional customer satisfaction and a personalised service.
Responsibilities - IT Desktop Support Engineer:
 Provide onsite support to a range of users
 To deliver the highest level of customer service by resolving escalated customer technical support incidents/requests to meet the SLAs
 Maintain a level of technological competence that remains current and fit-for-purpose in your role, highlighting any training needs to your line manager where appropriate
Job Requirements - IT Desktop Support Engineer:
 Windows Server
 Active Directory
 Exchange server
 Hyper-V
 VMware vSphere/vCenter 5.1 (ESX & ESXi)
 Citrix XenApp - Basic Administration
 Strong and demonstrable troubleshooting skills.
Company Benefits - IT Desktop Support Engineer:
 31 days holiday (23 days holiday + 8 days bank holiday)
 Pension
 Training + Certifications
 Healthcare Scheme
 Childcare Vouchers
 Corporate Gym Membership
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