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Technical Sales Administraor job in Saffron Walden

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Job Ref:  204664511
Employer:  cv-library.co.uk
Industry:  Civil and Structural
Job Type:  Permanent
Country:  United Kingdom
City:  Saffron Walden
Post Code:  CB11
11/10/2016 08:59
The Just Recruitment Group are currently supporting one of our most prestigious clients for this permanent full time position within a well-established and growing global manufacturing company based near to Saffron Walden. We are looking for a competent and successful Technical Customer Service/Sales Administrator to join their team.

Candidates from a Technical background would be advantageous as our clients products can be extremely difficult to understand without good understanding of previous Engineering/Technical product knowledge.

The role will suit someone that wants to progress within the role as advancement may be available for the right candidate.

Main responsibilities of the role

* Customer Experience from Quotation to Delivery.

* Coordination and management of the MRP system in respect to sales order entry, despatch, transportation, invoicing and ongoing customer service.

* Correct implementation of the contractual, customer order and works order requirements to satisfy all customer orders.

* Required activities and actions to improve performance, customer response and team efficiencies.

* Provide the internal voice of the customer with Engineering, Projects, Operations, Finance and Quality.

* Contribute to the data input, data analysis and day-to-day administration the CRM system.

* Monitor progress and to implement (identifying and seeking necessary approval as required) for any timely interventions that are necessary to deliver on time and in full.

* Creation and maintenance of Customer Enquiry register and activity tracking.

* Creation and maintenance of Quotations register and activity tracking.

* Administration in support of Strategic Projects.

* KPI measurement and reporting.

Key personal requirements

* Commercial and sales office experience, particularly with engineered products in a manufacturing environment, preferably showing technical competence.

* Strong interpersonal skills to motivate and improve inter-departmental relationships.

* To achieve and exceed defined Sales and Customer service objectives.

* Ability to work accurately and efficiently to satisfy tight timelines.

* Ability to improve departmental processes and to develop staff.

* Confident, articulate and have a high attention to detail

* Good knowledge of Microsoft Office Suite to include Excel and Word

* Flexible approach with good team work ethics

Successful interviewee's will be invited in for interview w/c 26th September.

Salary £20,000- £25,000
Send your updated CV and covering letter to:
Tel: (Apply online only)
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