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Desktop Support Engineer job in Fareham

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Job Ref:  204674262
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Fareham
Post Code:  PO14
Salary:  £25000 - £33000/annum
18/10/2016 14:19
My client is currently looking for a Desktop Support Engineer to join them at their leading site in Whiteley on a permanent basis and offering a salary of up to £33,000. They're classed as one of the global leaders in Defence applications, supplying the Military with the latest Defence technology!

Duties & Responsibilities for a Desktop Support Engineer (leadership, people development, planning and execution)
* Provides technical, operations, and training support to users of company's personal computers either by telephone or on-site relative to desktop hardware and software packages
* Performs hardware diagnostics and coordinates repairs
* Assists in planning and designing personal computer support systems
* Acts as liaison for data transfer systems design and implementation
* Installs and tests personal computers, printers, and other peripherals; configures operating system, shrink-wrap programs, and applications software programs
* Develops reports and databases
* Provides technical support for personal computers

Job Specific Skills & Experience required for a Desktop Support Engineer:
* Ability to demonstrate a customer first mentality
* In depth knowledge and experience of various Microsoft operating systems is essential
* Detailed knowledge of supporting the Microsoft Office suite
* Self-starter with willingness to learn from colleagues
* Experience of basic Active Directory administration
* Understanding of networking principles such as DHCP, DNS and network connectivity troubleshooting
* Proven troubleshooting skills via phone, chat or remote desktop
* Proven Apple iOS support knowledge
* Must be a good team player and able to use own initiative
* Must have good problem determination and communication skills
* Dynamic and flexible "can-do" attitude
* Clean driving license & willingness to travel
* Previous technical support experience

Desired Skills & Experience required for a Desktop Support Engineer:
* Experience of working in defence industry is advantageous
* Basic knowledge of ITIL framework - incident, problem & change management
* Knowledge of BMC Remedy

This is an exciting opportunity with a globally recognised organisation, who are the leaders in military and Security related industries, offering the chance to join them at their leading site in Whiteley on a permanent basis and offering a salary of up to £33,000 including a benefits package.

How to apply:
To discuss your application and enquire about interviewing for this position apply for the role online and I'll be in touch with you shortly.

This advert was posted by Gold Group - one of the UK's leading niche recruitment consultancies. We span a variety of specialist industries and are the recruitment company to help you find your next career opportunity. We pride ourselves on our commitment to candidates and stick to our ethos of finding the right role for the right person. Visit our website or get in touch today to discuss this role, find out what else we've got or just for a chat about the state of your industry. Services advertised by Gold Group are those of an Agency and/or an Employment Business.

Please be aware that we receive a high volume of applications for every role advertised and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview
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