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1st / 2nd Line Support Analyst job in Coventry

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Job Ref:  204671369
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Coventry
Post Code:  CV1
18/10/2016 14:19
1st / 2nd Line Support Analyst - Permanent - Coventry

1st / 2nd Line Support Analyst will be the first point of contract of any Windows Server Administration.

1st / 2nd Line Support analyst with experience of working within a Manufacturing environment is very important.

1st / 2nd Line Specific duties and responsibilities

MS Windows server 2008 R2 and Windows server 2012 R2 Administrator
MS SQL server database administrator
VMware administrator
Data analysis using SQL and VBA
Provide 1st and 2nd line support
IT Asset management
Undertaking special projects

Provide training to other IT members and employees

Degree in computer science or relevant discipline, 3-5 years commercial experience

1st / 2nd Line Support analyst Specialised knowledge and skills

Windows 2008 R2 and Windows 2012 server administration
Good knowledge of MS SQL database
Good knowledge of VMWare
Good knowledge of networking TCP/IP, DHCP, DNS
Good knowledge of SAP
Good knowledge of Excel and VBA
Good understanding of ITIL/ITSM processes
Excellent time management and organisational skills
Ability to work independently and in a team in a fast paced environment.
Problem solving and implementation skills
Attention to detail and with accuracy
Strong knowledge of Microsoft Windows operating system.
Excellent customer care and communication skills (oral & written)
Work to a deadline
Be able to work under pressure
Attention to detail and with accuracy

1st / 2nd Line Support Analyst - Permanent - Coventry

Candidates must be eligible to work in the UK

Established in 1978, NES Global Talent provides a complete range of contract and permanent talent solutions to the Oil and Gas, Power, Construction and Infrastructure, Life Sciences, Manufacturing and IT sectors worldwide. With more than 40 offices in 28 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. Offering far more than a traditional recruitment service, we fully support our contractors while they are on assignment with everything from securing visas and work permits, to providing market leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients
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