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Sales Appointment Qualifier/Setter job in Toronto

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Job Ref:  c557d9341
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  Ontario
City:  Toronto
10/10/2016 09:30
Job Description:

Maintain a sales pipeline and sustain the increase of customer base from leads generated by coldand warm call inquires.2. Initiate and complete outbound calls for a talk time of 6-8 hours per working NA touches, takes notes and logs results in customer relationship management (CRM)software using SalesForce.3. Use good judgment to qualify prospects and schedule good appointments for SalesRepresentatives weekly4. Support the companies sales goals and for the sales meetings at the corporate office5. Use consultative sales skills to access client needs and obtain commitment6. Support the sales team by engaging with new and existing customers to ensure account andcustomer satisfaction.7. Build and maintain lasting relationships with current and potential customers to ensure referralsand positive customer reviews8. Educate current and potential customers about the renovation services and industry leadingmaterials/products we offer with integrity and excellence9. Be comfortable with high impact and critical conversations with current and potential customers10. Capture all sales activity and plan future sales activity using a daily/weekly sales report for thecompany11. Other duties as required by The Sr. Sales Coordinator JOB SPECIFICATIONS a. General knowledge of sales processes and experience in construction customer serviceb. General knowledge of sales and business relationship techniques and principlesc. General knowledge of sales reporting, sales metrics, change orders/documentation to tradesand Project Manager(s), negotiations, customer satisfaction reporting/reviews, marketing tacticsand executiond. General knowledge of MS Office Suite of products including MS Word, MS Excel, MS Projecte. knowledge of the building development/redevelopment industry is an assetSkills Leadership and relationship skills with the ability to motivate and inspire team members andsub-contractors "Can-do" attitude that will positively influence the team General to advance interpersonal skills necessary to effectively interact and influencecooperation and contribution from stakeholders Ability to read, write, speak, and understand the English language to communicate withoperations team and sub-contractors Solid analytical strengths - a disciplined and knowledge based approach to decision-making,reasoning, and rational thought Multi-tasker/hard worker - ability to prioritize and juggle several projects simultaneously andquick to adapt within one of the most dynamic working environments in the constructionindustry Willingness to learn and understand the business - a true business partner, this person isenthusiastic and willing to do whatever it takes to get the job doneConfidentialExperience1. Two years experience in appointment setting, telemarketing or office management. 2. Familiarity with common building practices, products used, city by-laws and permit is an asset Working Conditions Normal office environment where there is little physical discomfort, due to temperature, dust,noise and the like Moderate to high stress dealing with cross-functional teams, outside suppliers, deadlines andthe customers Flexibility to work nights, weekends and holidays Occasional bending, carrying, climbing, lifting, pulling, pushing and reaching/crouching Regular interruptions, multiple demands and time pressure Valid G license and access to vehicle as there may be travel throughout Toronto and the GTA, asrequired Must have clean criminal record in Ontario/Canada

Company Description:

Penguin Basements is a full-service Basement Renovation Company. Although our specialty is Basement Renovations, we also have the know-how and skill to handle all your waterproofing needs, as well as cut outs for egress windows. (Concrete cuts to fit legal size windows) You'll find hundreds of satisfied customers all across Southern Ontario. Transforming damp, musty and wet basements into comfortable, dry, living spaces is what we do best. But what's even better, we do it through a cost-effective, patented solution that works for your home or business and within your budget. Our experienced, trained professionals make it easy for Penguin Basements to stand behind every job with a Certified Lifetime Transferable Warranty.
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