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Transport Status Controller - Transport - Parts Admin collection job in Crewe

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Job Ref:  429603020
Employer:  Adzuna
Job Type:  Permanent
Country:  United Kingdom
County/State:  Cheshire
City:  Crewe
Address: 
Post Code:  CW2
Salary:  From £17,000 to £18,000 per annum Basic Salary £17k to £18k
23/09/2016 02:56
Transport Status Controller - Transport Controller - Distribution Status controller - Transport Status Controller - Transport - Parts Admin collection is required by a major third party transport and logistics organisation to manage the collection of automotive parts to delivery on the client site. ROLE: Status Controller Transport LOCATION: Crewe BASIC SALARY: £17k to £18K ROLE: To provide effective and efficient administration service to the transport contract. Collating, checking, and processing part collection information. Managing customer enquiries. Liaising with transport and planning hub to ensure requirements are met. Customer service Face to face communication with customer, providing information and assistance to resolve queries on a day to day basis. Operational Ensure all jobs are updated on internet portal with collection details and any discrepancies are advised real time to the customer Collating, checking and processing part collection information. Being the first point of contact for customers and managing and enquiries, escalating where necessary. Face to face communication on a daily basis with the customer in order to resolve queries in a timely manner. Talking to sub-contracts, customers and UK and EU drivers and operators on a daily basis and building an excellent working relationship. Liaising with transport planning and operational teams on a regular basis. Ensure that routes running late, short shipments and blowouts are reported and ensure that suppliers are adhering to the daily schedule Assist with the compilation and maintenance of weekly operational KPI's both internal and external (customer) EXPERIENCE REQUIRED: Transport background ideal, parts transportation nice to have. Client contact nice to have or strong communication skills. Dealing with drivers, Preferred understanding of automotive logistics processes. This job was originally posted as NA
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