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Manager, Release Management - Europe & America job in Liverpool

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Job Ref:  204680208
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Merseyside
City:  Liverpool
Post Code:  L13
14/10/2016 03:42
Endeavour Recruitment has an excellent permanent opportunity for a Release Manager with QA experience to join a house hold name in Liverpool.


Overall management and leadership of the European and American Release Management teams
Support, advocate and align with the executive level goals from SIE, WWS, Global Platform (GP) and WWS QA
Advocate broader Engineering/WWS QA services with studio stakeholders where necessary
Maintain a rolling 3 year strategic plan, anticipating and reacting to changes in the technology, business, internal and external environments
Monitors overall work processes and standard procedures to ensure team performance is to company and industry standards. Stays knowledgeable of program and project delivery and important emerging delivery risks and timeframe changes to mitigate impacts to overall release schedule execution
Develop and maintain an appropriate organisational structure capable of supporting all customers, technologies, and business strategies through the appropriate use of quality standards and cost controls
Develop and implement comprehensive release strategies to ensure adequate quality standards, communication, risk assessment, processes and controls are met within the organisation
Collaborate with WWS, support groups, Format QA and Operations during the Software Development Lifecycle in order to provide an outstanding level of service and support
Provide technical, tactical, strategic, individual and team leadership and planning to the Release Management Team
Develop and support staff through ongoing training programs, quarterly reviews, talent mapping, coaching, differentiated planning, conference/seminar attendance, succession management etc
Managing risks, and issues related to the new or changed service and take corrective action
Capture and utilize RM metrics to drive continuous process improvements within the Release Management team
Global Process and methodology development, collaboration and alignment with Release Management counterpart.
Oversee various projects across multiple teams and locations
Technical Qualifications:
Subject matter expertise in console content Release Management discipline within a large enterprise with understanding of PC and mobile release processes across key platforms
Knowledge of SIE internal and off the shelf Release Management tools and methodologies supporting 100+ production deliveries a year
Technical project management experience in a dynamic high-technology environment
ITIL Prince 2 (or equivalent), Agile and/or Six Sigma experience desired
Strong Microsoft Office Skills: Visio, Project, Outlook, Word, PowerPoint and Excel


Proven skills leading teams and building a culture that both motivates the team and provides value to the business
Ability to excel in ambiguous business situations by adapting plans and approach
Demonstrated knowledge and experience in delivering projects in a fast paced environment
Excellent interpersonal skills to forge exceptional working relationships across all levels of the organisation
Strong problem resolution, negotiation, judgment, decision-making, influencing, persuasion skills
Advanced verbal and written communication skills, facilitation leadership and presentation, able to communicate at an Executive level
Ability to effectively communicate strategies, policies, and RM Operational trends throughout the organisation
Planning and Implementation:
Ability to develop, coordinate, and guide strategic operational plans in support of the overall mission and business strategy
Work with process stakeholders and SME?s to manage the design, documentation and implementation of release processes.
Ability to diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools
Financial Management
Develops and maintains the annual operating and capital budgets for the RM functions in American and Europe
Adheres to corporate and departmental policies and standards aimed at minimizing costs and cost efficiency
Ability to monitor activities and costs related to the overall utilization of resources required to meet operational requirements

Required Experience / Education:

At least 4 years of leadership experience in a software development organisation
Bachelors degree or equivalent
Relevant experience in the gaming industry or software development company
Experience of working and leading internationally an advantage
A passion for gaming
Core Competencies:
Drive For Results
Strategic Agility
Standing Alone
Innovation Management
Peer Relationships
Customer Focus
Building Effective Teams
Primary Interfaces:
WWS QA leadership and peers
Studio Producers/Leadership
Support Groups
Format QA Europe (operations/management), America (support), JPN (operations/management)
Global Developer Technology Group
Non-WWS Developers

Please get in touch for further details of the excellent permanent opportunity
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