|Job Ref:||204676559||Employer:||cv-library.co.uk||Country:||United Kingdom||City:||RM6 4LZ||Address:||Salary:||£600/month Holiday 20 days/annum||Post Date:||14/10/2016 03:42|
Essential Duties & Responsibilities:|
The Apprentice Systems Administrator will support the Systems Administrator in the following tasks as and when needed:
All service user calls are reported in a timely manner where there is no access to a telephone and tag.
Identification of any late and or potentially missed service user calls
Maintain the database of service users who do not have a telephone or those who decline to allow carers to use their telephone and the reason why they have decline to allow the use of the telephone
Bring to the attention of Care Coordinators and Care Team Manager, Carers who do not follow the protocol of confirming the start and finish of a call.
Provide Finance with weekly log of Electronic Monitoring.
Set up new Carers on the ECM system including issuing PIN numbers
Monitoring and reporting carers log in and out (Electronic Monitoring Call System) for Tower Hamlets, Newham and Redbridge.
Set up new Carers on the Electronic Monitoring Call System including issuing PIN numbers