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2nd Line Support Technician job in Wolverhampton

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Job Ref:  204676282
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Wolverhampton
Post Code:  WV1
Salary:  £21000 - £28000/annum
19/10/2016 09:34
2nd Line Support Technician
West Midlands
21k - 28k

A fast growing ISP, based in West Midlands, is looking for an IT support Technician to deal with the more complicated technical queries on a 2nd line level.

This role is perfect for someone with 2nd line support experience or a career driven individual looking to move upwards in their career.

Technical requirements;

- Knowledge of OS use, configurations, locations of settings. Familiarity to talk a client through the OS interface without seeing a screen
- Microsoft Office - 2013,2010. Working knowledge of Outlook configurations for Exchange, Office 365, IMAP and POP
- Knowledge of Active Directory; Ability to change passwords, update user objects settings, create new users
- Knowledge of Microsoft Exchange Server - 2013,2010,2007. Ability to create new users, update email addresses, change forwarding, add additional email addresses, check mailbox sizes
- Able to use CHKDSK, SFC, DEFRAG, AUTORUNS, Event Logs and Manufacturer Diagnostics on Windows Computers
- Experience of Mac OSX and mobile device operating systems

Technical desirables;

- Any knowledge of Citrix VDI`s would be desirable

Commutable from Wolverhampton, Birmingham, Telford, Stafford, Walsall, Cannock, Lichfield.

Please apply to find out more
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