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Audio Visual Site Manager job in London

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Job Ref:  204675273
Employer:  cv-library.co.uk
Industry:  Civil and Structural
Job Type:  Permanent
Country:  United Kingdom
County/State:  London
City:  London
Post Code:  WC1A
Salary:  £40000 - £44500/annum
19/10/2016 09:38
3 Words that Guarantee Results in Recruitment

Audio Visual Site Manager
London Canary Wharf Salary Circa £44,500
A leading specialist in the design, supply and installation of integrated audio visual systems with experience, expertise and market leading technical . Due to continued sucess and growth are seeking to recruit A site Manager who will oversee the AV operation and will be the main point of contact at the client site in Canary Wharf Lonon . The Ideal candidate will have previous experience in On site Management in Audio Visual for a team of eight on site technicians

"Can You Manage"

The Role: Is responsible for ensuring all activities at th conference centre locations are delivered as per existing SLAs. They are the face of Global Multimedia Services to the client and have a primary goal of satisfying the client's needs throughout their meetings and events. Site Managers work with technicians, general client services and the technical production team to plan for events and meetings occurring in the conference centre by fulfilling staffing requirements, certifying equipment health, managing costs and overlooking onsite activities.

Key requirements for this role are effective time management and people leadership skills combined with an excellent understanding of AV standards, operational delivery and coordination.

Team Management: Direct management of onsite technicians (6 to 8) and cover/freelancers
Service Improvements - work with the Operations Manager to identify service improvements
Incident management - manage process lifecycle as per JPMC GMS internal processes
Discipline - maintain an organized and professional environment where the team are managed to meet and exceed client standards
Performance Management - regular 1 to 1 meetings with direct reports, performance improvement plans if required
Staff Development - skills matrix, training requirements
Daily workload management and allocation for all resources

Administration: Daily & Weekly Operations Meetings - staff requirements, technical requirements, room health status, AV charges Weekly Events Scheduling Forecast - staff requirements, training requirements
Staff rota and holiday requests Service Requests - decision maker regarding service requests for their respective locations Maintenance - ensure that all spaces are being regularly checked by technicians in line with existing procedures Service Repairs - In the event of a service failure, site managers are responsible for opening and closing tickets regarding the issue at hand, engaging the service team for break/fix items if necessary, and escalating if still not resolved Business Liaison - client communication, feedback and operational status
Financial - EMS billing, purchases, overtime Equipment Inventory & Tracking
Reporting Metrics - ensure all operational financial and metrics reports are provided to GMS Managementboth via Monthly/Quarterly Service Reviews and ad-hoc requests

* 3% pension contribution (after 6 months probation period)
* 23 days holiday in first year (holiday years rising after length
of service January to December) to 25 during 3rd year
* Death in service benefits (3 x annual salary)
* Private medical insurance (after 6 months probation period)
* Free tea, coffee etc on site and other on site facilities
* Join a company who will value you
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