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Cisco CCNA Specialist job in

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Job Ref:  2016-175118
Employer:  Keane Group
Country:  United States
County/State:  Texas
14/10/2016 21:03
Overview: At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

A group company within NTT DATA currently seeks a Telecommunications Specialist to join our team in Plano, TX.

Position Functions or Responsibilities: This role will be part of a global team for the design, implementation and support of the company's enterprise network-based telephony services. The candidate will be responsible for supporting Cisco Unified Communication Manager, Cisco Unity Connection and Cisco Contact Center enterprise and Express designs and strategies based on the latest technologies and best practices. The candidate will need to keep abreast of new developments in the industry and gain understanding on how new and emerging technologies are implemented. The candidate will perform other duties as assigned.

  • Must have 5+ years of experience in Cisco CM, CU, and CCX environments
  • Excellent/Advanced understanding of Cisco Collaboration and Unified Communication portfolio: Cisco Unified Communications Manager; Cisco Unity Connection; Cisco Unified Contact Center Express, Cisco Contact Center Enterprise.
  • Demonstrable experience designing, deploying and supporting Unified Communication solutions which include Cisco Voice best practices, disaster recovery, dial plan development and reporting.
  • Must have experience with Cisco Contact Center, both express and Enterprise - developing and maintaining applications, experience with UCCX scripting.
  • Supporting Cisco Contact Center in a call center environment.
  • Voice Gateways and Routers, Cisco Cube; SIP Gateways
  • Experience with Cisco Video; supporting Tandberg units.
  • Average or above knowledge in routing and switching in Cisco environment
  • Router LAN/WAN circuits; PRI, SIP, MPLS, T3, FXO, FXS
  • Knowledge of the following protocols: SIP, MGCP, H.323, SCCP
  • Professional, structured and proactive approach
  • Team oriented
  • Outstanding communication and presentation skill with the ability to effectively communicate across multiple levels of the organization
  • Efficient and productive with good time management skills
  • Demonstrates the ability to take significant responsibility and shows skill in the management of change and can handle contacts of all types and at all levels
  • Comprehensive understanding of project and program management techniques and can communicate well with key stakeholders; team player
  • Demonstrates a rational and organized approach to the tasks undertaken and an awareness of the need to achieve quality
  • Comprehensive approach to documentation and procedural development
  • Working knowledge of Jabber, Presence and WebEx is highly desired
  • Cisco CCNA Required; CCVP or CCNP (Voice) preferred

Basic Qualifications: 5+ Years of Cisco experience
CCNA Certification

This is a full-time salaried position with a group company within NTT DATA. Please note, 1099 or corp-2-corp contractors will NOT be considered. This position is only available to those interested in direct staff employment opportunities. We offer a full comprehensive benefits package that starts from your first day of employment.

NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions.

Visit NA to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

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