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Admin Assistant II/Service Support Champ job in Linthicum

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Job Ref:  1616262
Employer:  Tyco
Country:  United States
County/State:  Maryland
City:  Linthicum
14/10/2016 22:08
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 117,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.

Admin Assistant II/Service Support Champ- SimplexGrinnell

About the role:

o POC for central call center and central invoicing teams
o Work “on hold” report (scorecard metric) to resolve billable jobs
o Track real-time debrief for technicians (scorecard metric)
o Monitor open call report with TSM and Service Supervisor
o National Account Coordinator POC for corporate office
o Pull service backup for invoicing disputes
o Compile large inspection reports
o Perform other duties as directed

#externalRewards and benefits:
We’ll expect a lot from you, but we’ll also make sure we recognize and reward your contribution. And we’ll always do everything we can to help you achieve a healthy work-life balance. Wherever you join us, you’ll find we have a range of benefits and rewards designed to help you be at your best both in work and out of it.

#external Who we’re looking for:

• Detail oriented
• Ability to prioritize
• Extremely organized
• Advanced technical skills
• Maintain a positive attitude
• Exceptional ability to multi-task
• Proficient in MS Office and Adobe
• Work with a wide range of personalities
• Excellent communication skills, written and verbal
• Must have a minimum of 2 years’ experience in an administrative support role

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