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Technical Support Engineer job in Manchester

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Job Ref:  1618577
Employer:  Tyco
Industry:  Civil and Structural
Country:  United Kingdom
City:  Manchester
Post Code:  M13
14/10/2016 22:07
Technical Services Engineer – Water Mist

Job Specific
• Based in either Manchester, the Netherlands or Spain.
• Reporting into Dennis Visser, Technical Manager Water Products EMEA
• Functional Line responsibility: Isa Alp, Director, Global Tech Services & Training
• Tyco Workday grading: Band 5-7P

Job Description
The Technical Services Engineer supports Sales and growth initiatives in EMEA by providing technical/design support and training services activities for all Water Mist Solutions Tyco offers. The Engineer is in direct contact with customers and/or via first line customer support in our branches. The Tech Services & Training team collaborates very closely with Sales, global functional teams such as Product Management and aligned with the global Tech Services group.

• Provide Technical & Specification Support to Sales and Customers
• Support the full product range of Water Mist Solutions
• Build and deliver Trainings
• Provide Design Services and Engineering of typical system solutions
• Provide advice and support projects by applying Tyco solutions according international codes & standards (such as NFPA, FM, EN, VdS)
• Support development and application of design and calculation software
• Support New Product Development Projects
• Project team member for large projects

Required Skills
• A bachelor degree in general engineering or similar background through education or experience.
• Good verbal and written command of English
• Min 2-3 year experience in CAD software
• Worked with designing and engineering in Water Mist Systems
• Creation and understanding of piping lay-outs
• Good Hydraulic understanding

Desired Additional Skills
• Technical with good communication/commercial ability
• Service oriented
• Other languages are welcome

Additional requirements
• Willing to travel international
• Support EMEA wide
• Willing to give training, customer facings

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