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Residential Sales Consultant job in Leeds

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Job Ref:  1618355
Employer:  Tyco
Country:  United Kingdom
County/State:  Yorkshire
City:  Leeds
Post Code:  LS7
15/10/2016 22:08
Job title: Residential Sales Consultant

Reporting to: Residential Sales Manager

Job summary: To convert company provided sales leads into orders and generate own leads in order to sell relevant home security packages and generate annual maintenance and monitoring revenue.

  • Sell 4 new units per week (1 self generated sale minimum)
  • Pass quarterly internal presentation certification process
  • Convert a minimum of 50% of new company generated leads provided

Typical decisions
  • Identification of target Residential market opportunities.
  • Creating self generated appointments
  • Design and presentation of correct package for target consumer, optimising cross-selling opportunities.

  • Flexibility to adapt working hours to meet with customer requirements.

Key contacts include

Residential Sales Consultants
Residential Sales Manager
Sales consultants from other sales channels.
Engineers/Technicians - To source opportunities

In order to form partnerships and gain referrals:
Local Builders
Tradesmen (local plumbers, electricians, glaziers and locksmiths)
Crime prevention groups
Man Guarding and Key Holding Companies

  • Self generate sales leads by networking, referrals and cold calling.
  • Lead generation - qualification of prospects in alignment with target consumer market.
  • Prioritise self and company generated leads to maximise new business sales opportunities.
  • Build strong relationships with potential and existing customers from initial call strategy gaining their trust and respect.
  • Attend customer premises to undertake surveys and progress sale.
  • Sale of home security packages including intruder, smoke detection and CCTV products through effective sales strategy.
  • Attend ADT site to process customer contracts and finalise administration relating to the contract.
  • Maintain relationship with customer post-installation to ensure customer satisfaction and obtain referrals. Taking ownership of the customer and their issues.
  • Identify and progress resale opportunities for premises with existing ADT systems
  • Present ADT as a credible and professional supplier of security products.
  • Maintain knowledge of products and services and industry developments.

Person Specification

Personal Attributes

  • Excellent communication and interpersonal skills.
  • Able to build strong relationships and influence others.
  • Self motivated, enthusiastic and inspirational, able to bring a sense of urgency to situations and to demonstrate an active approach.
  • Persistent, resolute in focusing on results and able to set tough objectives, monitor progress and if necessary take corrective action.
  • Able to remain forceful when others become pessimistic and defeatist or when dealing with new and unexpected situations.
  • Innovative and creative, able to remain confident when dealing with negative situations and to come up with imaginative solutions to difficult problems.
  • Cultural fit with ADT values
  • Willingness to undertake irregular working hours
  • Smart appearance, professional approach
  • Full driving licence


  • Customer focus
  • Solution Selling
  • Integrity and trust
  • Perseverance
  • Drive for results
  • Negotiating
  • Action oriented
  • Approachability
  • Presentation skills
  • Time management
  • Standing alone


  • Previous sales experience preferable but not essential.
  • Demonstrate a successful track record of achievement in either sales or previous chosen role.
  • Networking with relevant groups.


  • PC literacy, including some knowledge of Microsoft Office products.
  • Fluency in English language (both verbal and written).


  • English & Maths (A, B or C grades) GCSE or equivalent
  • Educated to A level standard (A, B or C grades) or equivalent (desirable)
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