Vacancy has expired
|Job Ref:||dd7487c6||Employer:||Direct Solutions - Canada||Country:||Canada||City:||Moncton||Address:||Post Date:||10/10/2016 09:31|
Transition Manager Position Description We offer the opportunity to work with Canada's largest Information Technology Outsourcing and Management Consulting Company with a true global presence in a fast-paced and energetic atmosphere where your personal and professional growth is accelerated by your desire and sense of commitment. CGI's 38 years of continuous growth is a testament to the confidence clients place in them and to the dedication of their professionals. At CGI, all employees are called members because they feel a powerful sense of ownership and accountability. Members at CGI are building their own company - in 100+ offices worldwide. CGI has the global resources, expertise, stability and dedicated professionals needed to achieve results for clients - and for members; that's why an astounding 90 percent of them are CGI shareholders. We're expanding in Atlantic Canada and we need your skills, enthusiasm, and dedication as part of our team. Position Summary: The Transition Manager is responsible for an orderly system transition that is transparent and minimizes impacts on stakeholders. The Transition Manager is responsible for planning and executing transitions and ensuring the timely and accurate delivery of Transition Deliverables which include work products, tasks, and services. The Transition Manager is responsible for supporting the CGI team in working within the existing delivery organization on the Transition, understanding their Transition requirements and working with other CGI business units and partners in developing Transition solutions. Your future duties and responsibilities As a Transition Manager in CGI, your involvement in the achievement of the team's objectives is to contribute to: • Documenting and assessing impacts of program/project change requests in a timely manner. • Maintaining the healthy management of your program/project by mitigating risks and defining resolution plan for addressing issues. • Ensuring your program/projects are auditable (CGI quality processes applied). • Contributing to client satisfaction appraisal throughout the delivery of your program/projects on time and on budget. • Act independently to deliver to schedule, budget and scope; support provided as required and requested, and is self-driven and motivated. • Manage the transition of services valued at under $10M over the course of 3 years. To achieve these objectives you will need to: • Use standardized tools, templates and processes (CGI Methodology) to manage your program/projects. • Experience in managing, direct or matrix project managers, technical resources and other resource assigned to the Transition and Transformation engagement. • Ensure products and services are delivered within the Transition and Transformation within schedule, scope and budget and meet the required level of quality. • Demonstrate understanding and refinement of Transition and Transformation plans and deliverables in the IT outsourcing space, which includes but is not limited to HR, Finance, Infrastructure Management Frameworks, Knowledge Transfer, Training, Operating Process and Procedures, Facilities, Organizational Change Management and Governance and Reporting. • Coordinate the business readiness plan, taking into consideration IT deployment, data migration, training and engagement activities and any business activities required to integrate new processes into the business as usual environment. In your role you will need to: • Document and obtain approval on the project scope. • Define project team organization. • Prepare work plans for projects including: resources, material, and schedule planning. • Execute various activities to deliver projects, such as the project plan, the work plan, a risk log and management of it, a communication plan, an issues log and resolution, change request, etc. • Plan, organize, manage, and communicate the activities to ensure that project objectives are met at client, team and executive's satisfaction. • Ensure proper management of activities, quality deliverables and use of methodologies. • Obtain all project team member engagement (individual, team, client, and supplier), approvals, etc. • Have strong communication skills to provide pertinent and precise information to appropriate team members (client, delivery team, or operations team). • Developed communication and diplomacy skills with a strong ability to persuade and influence client and stakeholder relationships. • Complete satisfaction survey with client upon project delivery. • Serve as an escalation point for the different project participants. • Hand over service delivery to the Client Partner Management Officer (CPMO). • Perform post-implementation review and document lessons learned. • Establish governance structure, communication plans, along with roles and responsibilities and subsequent service delivery through RACI. Verify the completeness of all Transition and Transformation project/subproject deliverables before they are delivered. Required qualifications to be successful in this role Essential knowledge/skills/experience to be successful in this role: • Minimum of 10 years of directly related experience including a minimum of 5+ years senior level of customer facing program management experience in the area of IT outsourcing transition and transformations. • Successful track record of delivering IT Transition and Transformation engagements to required quality, scope, schedule and budget. • Advanced knowledge of program lifecycle methodologies. • Advanced ability to identify and define problems and make recommendations for resolutions. • Advanced ability to plan and proactively manage program/project financials/budgets and report progress. Requirements: • PMP certified • Bachelor's Degree in Computer Science and/or Business or Diploma in IT and/or Business with Equivalent IT Experience Soft Skills: • Strong written and oral communication skills • Critical eye for detail • Positive attitude • Able to multitask effectively • Problem Solving • Conflict Resolution • Have excellent time management, task planning and prioritization skills • Able to adapt quickly to changing client requirements • Able to work effectively with minimal supervision • Enjoy working in a self-teaching, learning organization • Ability to build strong relationships with clients and team members At CGI, we're a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at NA is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase NA wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals NA is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Skills Project ManagementTransition Management Reference 490886
At CGI, we are a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 68,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at NA.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.
We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.
No unsolicited agency referrals please.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.