|Job Ref:||204688462||Employer:||cv-library.co.uk||Industry:||Construction||Job Type:||Permanent||Country:||United Kingdom||County/State:||Hampshire||City:||Portsmouth||Address:||Post Code:||PO2||Salary:||£23000 - £25000/annum car & benefits||Post Date:||16/10/2016 02:58|
RLO - Portsmouth - £25k+ Car Allowance - Refurbishment Project|
Company: Tier 1 Housing and Construction Company
Role: Resident Liaison Officer
Package: £25k + Car & Benefits Package
Working on one of Europe's largest EnerPhit refurbishment projects. Key responsibilities include:
* Assist with site set up
* Ensure implementation of all Company Policies and Procedures.
* Develop effective working relationships with client representatives
* Assessing where high risk/vulnerable residents are present and ensuring SM tailors works according to the risk level
* To prepare a report every week for the Site and Contracts Manager of events occurring affecting Tenants.
* Visit each resident prior to work commencing to introduce Apollo and communicate the scope of works.
* Give residents contact numbers and a pack detailing the full RLO process
* Establish resident's individual requirements by carrying out an initial resident profile, documenting any points discussed and tailoring individual communication plans accordingly.
* Work with site staff to implement effective practices
* Carry out a property condition survey and appliance survey with photographs where necessary with the tenant before works start in the property
* Create and maintain plot files
* Liaise with site management staff to enable the flow of information between all parties
* Previous experience in a similar role
* Up to date relevant knowledge of building legislation.
* Understanding of local government construction (refurb/New Build) projects
* Knowledge of Health and Safety legislation
* Ability to competently operate MS Office (Word & Excel).
* Current and Valid UK driving licence
This is a fantastic opportunity to work on a flagship contract with one of the UK's leading building and maintenance firms.
RLO - Portsmouth - £25k+ Car Allowance - Refurbishment Project