|Job Ref:||204686333||Employer:||cv-library.co.uk||Job Type:||Permanent||Country:||United Kingdom||County/State:||Cheshire||City:||Cheshire||Address:||Post Code:||SK9||Salary:||£16000 - £17000/annum Competitive benefit and bonus packag||Post Date:||15/10/2016 03:54|
Client Services Advisor|
Starting Salary of £17,000
My client is looking for a Client Services Advisor to join their team.
The individual will join the Client Services team who are responsible for all aspects of client and after sales care at the business. Their client base is made up primarily of legal businesses, however the company is increasingly doing more business with banks, insurers and other financial entities.
The role is predominantly desk based and the right candidate will be responsible for:
-Fielding client queries (telephone and email)
-Maintaining relationships with key contacts on leading client accounts, ensuring everything is running correctly and identifying anything that needs to be addressed
-Delivering technical training and support on software to clients via screenshare
-Assisting firms with legal/financial compliance matters
-Managing contract negotiations and retention
The right candidate will be someone who is confident and clear with communication and is pro-active by nature. You will also need to have a good technical aptitude for computer systems. Any experience with legal/financial/compliance businesses would also be advantageous.
Ongoing training and support would be provided and there is also room for progression in the role and the salary for the right candidate.
I am currently in the process of shortlisting for this position, so if this sounds of interest to you or somebody you know then please don`t hesitate to get in touch at (Email Removed) on (Apply online only)