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Service Coordinator job in Markham

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Job Ref:  2ca249c62
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  Ontario
City:  Markham
10/10/2016 09:33
Job Description:

About The Company Nationwide Home Comfort is a growing HVAC company which specializes in HVAC equipment, sales, installation and servicing. We offer an opportunity for growth, future recognition and advancements within our service department. We are currently seeking a candidate that is reliable, has excellent communication skills and has keen attention to detail. The position reports directly to the Operations Managers and is responsible for coordinating our day to day operations with our technical team and maintaining efficiency in the warehouse. Role and Responsibilities: ●Receiving and maintaining the warehouse and product inventory ●Coordinate and plan with department peers to effectively and efficiently dispatchthe company's resources ●Data entry into the company's portal ●Monitor and update shipment statuses on the company's internal applications ●Coordinating with technicians and installers on a daily basis ●Corresponding with technicians and sales agents Qualifications and Experience: ●Works well in a collaborative team environment ●Computer skills required including proficiency in Microsoft Word and Excel with the ability to learn new systems quickly. ●Excellent written and verbal communication, interpersonal and customer service skills. Must be able to handle heavy telephone activity. ●Punctual, reliable and organized ●Prior Dispatch or Customer Service experience, preferably in the HVAC industry ●Enthusiasm and a dedication to excellence ●Previous warehouse and inventory experience an asset ●Ability to work well under pressure ●Great problem solving skills ●Must be flexible to work weekends/on call (rotating shifts) and holidays based on business needs.

Company Description:

Nationwide Home comfort is a growing HVAC company which specializes in HVAC equipment, sales, installation and servicing for both commercial and residential properties. We pride ourselves on providing exceptional customer service and we always strive to meet the needs of our individual customers.
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