|Job Ref:||BBBH141551||Employer:||Randstad||Job Type:||Permanent||Country:||United Kingdom||City:||Chesterfield||Address:||Post Code:||S40||Salary:||£ 33,000 - £ 40,000 per year, benefits||Post Date:||18/10/2016 00:22|
Business Systems Support - ERP - £33000-£40000|
Are you an experienced Application Support or Business Systems Analyst? Do you have experience of supporting, enhancing critical business applications (ideally ERP in the construction sector) and operating as a subject matter expert? If so, this could be a great option for you.
The Business Systems Analyst will provide support to the business for a central ERP platform. You will receive escalated support issues and take ownership of them through to resolution. You will also provide Business Process Analysis, keep documentation up to date, work closely with the ERP 3rd party provider to work through complex issues and manage change and configuration of the system to ensure optimum performance.
This is a great opportunity to join a growing company who are performing very well, they have a fantastic modern working environment and can offer genuine progression opportunities.
Key duties and responsibilities:-
* Internal escalation point to provide ERP support to internal end users
* Prioritising issues and incidents - escalating to senior management and/or 3rd part providers when appropriate
* Organise and lead weekly conference calls with 3rd party ERP provider
* Deliver user training
* Lead change control processes, recording system changes in line with defined processes
* Manage version updates and upgrades including test plans and review before upgrades take place
If you are keen to join a progressive, growing company and you have a background in application support and/or business systems analysis, please send an up to date copy of your CV for immediate consideration.
Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
skills ERP, Process, Support, Configuration, Business Systems Analyst, ITIL