Search Jobs

Hold CTRL to choose multiple sectors (up to 3)


Hold CTRL to choose multiple sectors (up to 3)

Helpdesk administrator in swansea job in Swansea

Vacancy has expired

  • Show me jobs like this one
  • More jobs from this recruiter
  • Email this job to a friend
  • Print this job
Job Ref:  NLND778
Employer:  Randstad
Job Type:  Contract
Country:  United Kingdom
City:  Swansea
Post Code:  SA1
Salary:  £ 8 - £ 8.11 per hour, Holiday, Bonus & Pension
18/10/2016 00:24
Helpdesk Administrator
£8.11 per hour
Are you reliable, determined and hardworking? Do you have a hands on approach? Don't look anywhere else; we have the perfect role for you which you can start right now.
Our client, one of the UK's leading Facilities Management Companies, has an exiting opportunity for an experienced and skilled Administrator to contribute positively towards their vibrant team in SW Wales (SA6).

* Monday - Friday 08.00AM - 17.00PM
* Salary £8.11 per hour
* Weekly pay
* Experience with a leading company
* On site parking
* Holiday pay
* Long term secure work
* Immediate start
* Work within a lively and busy environment
Your responsibilities include:

* Providing technical support
* Handling incoming incidents via the phone / e-mail promptly and effectively
* Diagnosing and resolving a wide range of technical issues over the phone.
* Take ownership of a call and seeing it through to closure.
* Escalating calls and issues where necessary to senior managers & team leaders.
* Investigating and implementing ways of reducing calls to the Help Desk.
* Ensuring that all call details are captured and entered in the logging software.
* Updating support documentation.
* Answering & responding to all calls & requests within agreed time scales.
The current environment is filled with enthusiastic and motivated individuals. If you are interested in joining their customer focused team you first must:

* Have computer skills (Word, Excel)
* Have previous experience
* Be reliable and flexible; able to consider extra hours if needed
This role will be open for the next couple of weeks, so if you are interested in applying for this great position, please do not hesitate to apply by using the button below. Alternatively please call and speak with Danielle on NA if you are interested.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Copyright © Rengineeringjobs.com Job Board 2011  | Powered by JobMount Job Board Software