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Integrated Services Manager - Soft & Hard Services job in Telford

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Job Ref:  SS18243
Employer:  Interserve
Job Type:  Permanent
Country:  United Kingdom
City:  Telford
13/10/2016 00:06
Hourly Rate Bands N/A Salaried/Hourly-Paid Salaried

Position Overview
We are currently seeking a highly customer focused Operations Manager with strong people skills, a high level of commercial awareness & strategic management with a proven background in both soft facilities management with a strong awareness of building services, and hard services provision.

  • Overall responsibility for the delivery of the full facilities management of the shopping centre cleaning, security & maintenance
  • Management of sub-contractors and a large team
  • Competent understanding of building services
  • Co-ordination of environmental, recycling & health & safety policies & procedures
  • Responsibility for full budget management
  • To deliver & meet specified contractual obligations, key performance indicators & support objectives, in particular environmental & recycling targets
  • Be aware of the business continuity plan for the part of the business you work in

What we are looking for
  • Previous management experience within facilities management, ideally within Shopping Centre Management
  • Experience of management & ownership of a considerable sized budget
  • Excellent communication skills with a natural ability to build strong working relationships at all levels
  • Experience of developing commercial & financial areas of business
  • Relevant industry qualifications desirable
  • We are looking for a customer focused individual with essential qualities including the ability to manage customer satisfaction, team management & supplier management with a strong financial reporting ability & motivation to continuously improve all aspects of the operation & quality of service delivery.

Additional Information
  • Permanent/FTC Duration
  • Hours worked per week
  • Part Time or Full Time
  • Number of direct reports if applicable
  • Compliance requirements
  • Shift pattern/Shift details
  • Shift/Car allowances
  • Closing Date

About the company
Interserve's vision is to redefine the future for people and places. We are one of the world's foremost support services and construction companies, operating in the public and private sectors in the UK and internationally. We offer advice, design, construction, equipment, facilities management and front-line public services. Interserve is based in the UK and is listed in the FTSE 250 index. We have gross revenue of £3.1 billion and a workforce of over 75,000 people worldwide. We are committed to equal opportunities for all.
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