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Help Desk Administrator job in Harlow

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Job Ref:  204690482
Employer:  cv-library.co.uk
Industry:  Construction
Country:  United Kingdom
County/State:  Essex
City:  Harlow
Post Code:  CM18
Salary:  £12.75/hour
27/09/2016 03:22
My Client is a large building maintenance contractor specialising in carrying out responsive repairs, planned maintenance programmes on Buildings Maintenance. At present they are looking for a Gas Help Desk Administrator to join the team based in Harlow.

Based in their Inbound call centre reporting to the Resource Planning Manager you will be responsible for liaising with trades staff based on sites to:
Taking calls from tenants in regards to Gas repairs Issue new jobs to trades staff Update trades staff on upcoming works Take details from trades staff on completed jobs log on systems any issues encountered by trades staff whilst carrying out jobs

This role would be suited to someone with a proven track record in a customer service / contact centre environment, an excellent telephone manner and the ability to work to tight deadlines and problem solve. For this role you must have previous experience of working in a Gas Repairs Section and Planning experience.

This is a temp on going role for the right candidate
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