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IT Technical Support Advisor job in Fareham

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Job Ref:  204694759
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Fareham
Post Code:  PO14
Salary:  £15000 - £16400/annum Benefits
23/10/2016 08:49
IT Technical Support Advisor

An established service provider is a looking for an IT Technical Support advisor to join their expanding team.

The IT Technical Support Advisor will be required to provide 1st Line support to a number clients and customers.

This is a great opportunity for candidates passionate about Technology to begin or progress their career with a company who embrace up to date and leading solutions.

The main responsibilities of the IT Technical Support Advisor will involve:

* To provide 1st Line Support within an SLA driven environment.
* To deliver an excellent level of customer service.
* The recording of relevant customer data in respect of relevant information.
* Consistently having a high level of communications to customers and colleagues.

The IT Technical Support Advisor will have the following skills and experience:

* One of the following qualifications: BTEC in IT, CompTIA or Degree in ICT .
* GCSE in English and Maths.
* Good knowledge of Microsoft software.
* Experience of working in an IT Customer Service position.
* An interest in technology and IT troubleshooting.
* Excellent customer service skills.
* Good organisational skills.

To apply for this role, please email your cv
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