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1st Line Support Analyst job in Dorset

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Job Ref:  204693572
Employer:  cv-library.co.uk
Job Type:  Contract
Country:  United Kingdom
County/State:  Dorset
City:  Dorset
Post Code:  DT8
Salary:  £100 - £120/day
23/10/2016 08:49
1st Line Support Analyst - Helpdesk, Windows, IT Support - Dorset

Our client currently has an exciting opportunity for a 1st Line Support Analyst for an initial short term contract


You will be liaising with internal users either remotely or face to face providing support for all software & hardware issues, the role will also involve setting up PC's and responding to IT tickets.

Required Skills:

* Proven as a 1st Line Support Analyst with previous experience of working on a busy Helpdesk
* Experience of Windows and Microsoft Office products
* Previous experience within a customer service environment
* Knowledge of Active Directory or Exchange would be an advantage
* Able to prioritise dependant on business needs
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