|Job Ref:||e0400eee||Employer:||Direct Solutions - Canada||Country:||Canada||City:||Winnipeg||Address:||Post Date:||11/10/2016 08:41|
Job Title: Field Service Technician II We are looking for candidates to join our team of Field Service Technicians supporting our products located in Canadian casinos. Successful candidates are both computer savvy and mechanically inclined. Shift: Varied Hours: 40+ Employment Status: Full time Location: Winnipeg - home office We supply a company vehicle and all tools required for the job. Must have good driving record. Responsibilities Connects and powers up product Sets the product per preset game/product specified settings Carry out activities related to installation, preparation, removal, conversion, service, maintenance and upgrading of gaming systems and equipment in the field Perform all prep tests including assurance hardware, firmware and system interfaces are accurate and functional Respond to customer issues, relaying to senior technician when needed Document repair, preventative maintenance , machine prep, standard power analysis and pre-site work Identify and coordinate ordering of parts when needed Follow documentation, policies and procedures and perform tasks without supervision Troubleshoot while tracking and reporting issues to management Educate customers on basic game functionality Maintain a positive image of Interblock with co-workers and Interblock's customers Work in a team oriented environment Adapt to various jurisdictions and interface with compliance officers Travel to customer sites as required Perform other duties assigned by management team Required Skills Knowledge, Skills and Abilities: Operating Systems - Windows XP, 7, 8, 10 Networking Protocols / Theory Must be able to lift 50lbs, kneel, crouch and stand for long periods of time Must be able to travel
Casino operators worldwide know Interblock as a leading developer and supplier of luxury electronic table gaming products. Our multi-player gaming devices continually set industry standards and provide the ultimate in luxury interactive entertainment experiences for our players.