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Service Team Manager job in Cincinnati

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Job Ref:  1618715
Employer:  Tyco
Country:  United States
County/State:  Ohio
City:  Cincinnati
19/10/2016 22:09

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 117,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms. For additional information, please visit NA or follow us @johnsoncontrols on Twitter.

Position Summary:

The Service Team Manager will be responsible for the coordination and assignment of personnel and materials necessary for prompt, complete inspection and repair of security, fire, card access and CCTV systems within an assigned territory. Develops and builds on current capabilities to prepare team members for successful job performance. May manage a small District's service operations.

Duties and Responsibilities:
  • Plan, schedule, supervise, and control service jobs.
  • Read and interpret P & L's, General Ledger, Job Profitability and Open Job Detail reports.
  • Maintain outright sales and advanced service charge recovery margins.
  • Evaluate system performance for cost savings and product improvement.
  • Research and maintain technical knowledge to inform associates and customers of current standards and new developments.

  • Associate Degree or equivalent 2-year electronic trade school training.
  • Minimum 3-5 years experience, conducting repairs, inspections and construction of Tyco Integrated Security or comparable services.
  • Excellent communication skills.
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