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Operations Manager - Cleaning Industry job in Edmonton

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Job Ref:  94a3060c
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  Alberta
City:  Edmonton
18/10/2016 23:23
Job Description:

Operations Manager - Cleaning Industry(positions available for both Northern and Southern Alberta)We are an established Canadian facility maintenance company. We provide a variety of services to large retail and commercial businesses nationally. Be part of a winning team that places high value on quality service, knowledge and professionalism. Join our team as our Area Manager of Operations!Job SummaryManage and coordinate the cleaning services within the designated territory, to ensure the delivery of superior service and customer satisfaction in an efficient and cost effective manner. This position reports to the Regional Manager, Retail Cleaning NA and Responsibilities

Determine and audit the cleaning schedule as per the cleaning specifications in conjunction with customers, store managers, subcontractors, and night crew where applicable
Create action plans and follow up on deficiencies as outlined in quality inspections.
Communicate and meet with customers, store managers, and subcontractors on a regular basis to ensure delivery of superior service and provide solutions related to day-to-day operations
Build strong relationships with store managers and other on-site management staff and be the front line representative on behalf of UCSL within your designated territory.
Help subcontractors build stronger working relationships with night crews, store managers and property managers to achieve common goals.
Recruitment, training and development of subcontractors including Health & Safety orientation
Inspect all locations to ensure safety compliance with respect to MSDS, WHMIS compliance, updated Safety First Booklets, provincial safety posters, provincial occupational health and safety act, proper protective equipment, and overall safety compliance
Other duties as assigned


Post-Secondary degree in business administration or related field
3 - 5 years experience in a supervisory role
Minimum of 5 years experience in the cleaning industry
Be available to address Customer or subcontractor needs and concerns in a timely manner.
Be willing to travel frequently within your designated territory or outside the province (as may be required from time to time).
Ability to deal with a high level of stress and promptly solve problems as they arise.
Ability to work flexible shifts on a rotational basis.

Compensation PackageFull health, dental and vision coverage after 3 months and option to buy into the company pension plan after 1 year. Competitive NA Today!

Company Description:

About Regis and Smith

While we primarily specialize in permanent placements of great people with great companies we also provide our business clients temporary staff to fill in for vacation and sick days as well to supplement their permanent workforce to meet high demand production times.

We serve both our business and job seeker clients with honesty and respect to fulfil each parties expectations and needs.
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